"Genesistems' expertise and support were crucial to our progress. The combination of software/hardware expertise and knowledgeable, practical software training is a logical, but rare combination to find. Genesistems has it all." - Barbara Stewart, SWI
"They are wonderful to work with and their knowledgeable staff is always willing to help with any questions we have."- Jennifer M. Attmore, Pierro & Associates, LLC
"Thank you for all the help and I'll look forward to recommending Genesistems., Inc to others."- George M. Cline, P.E., HomePro
"Service plays a large part in my decision to choose a vendor. In these times when the level of service that companies are willing to deliver has dwindled, Genesistems is an exception and has proven that good service does still exist." - Karl Rudolfs, MIS Manageer, Camp Good Days and Special Times
"Lastly, you have been there to support me with my questions and ideas every time I called. We really have found your Altigen system to be very easy to use and easy to manage." - Dennis M. Olshfski, Computer Systems Manager, Northern Radiology Imaging
"[Genesistems'] service was superior to any vendor we have dealt with. Buffalo received 12 feet of snow, the city was basically shut down, and visibility was near zero. You can imagine my surprise when Rick and his assistant showed up at our doors right on time covered from head to toe with snow" - Joseph Logan, Manager of IT, MedRecovery Management, LLC
Thank you for the opportunity of taking an IP Phone with me to India in order to test AltiGen's VoIP solution. Once I was at our ISP in India it was very easy to set the IP Phone. The 45-minute conversation I had with my associate in Rochester was of excellent quality. There was no latency and to my surprise, I do not recollect either one of us saying; "what did you say" or "repeat that". - Jack Dhariwal, CEO, Netsmartz
"I wanted to thank-you [sic] for the quick and complete service you provided when our server "crashed" last week ... because Rick acted immediately we were able to be up and running in just 24 hours. His service to our account has been excellent." - Ed Page, Cook Iron Store Co., Inc.
"Your employees were extremely courteous and helpful and each of our problems was resolved promptly and professionally." - Mary A. Zaremba, State of New York Executive Department, Office of General Services
"Thank you for the excellent work in designing, building, and installing our computers and LANs at Burns Personnel ... You not only gave us dependable equipment, but gave us a design and system capability that will allow our organization to grow and to meet our demanding customer expectations."- Jim Pokora, Burns Personnel, Inc.
"I appreciate the excellent service and guidance I have received from all of you ... I had contacted several local vendors about a new computer system but your company listened to what I wanted, suggested things I needed and delivered what you said you would."- Dana E. Harris, Investment Management & Research, Inc.
"Your company has a great deal to be proud of with the efforts of such as Rick. He always goes that extra mile for your customer."- Fred Lautne
"We were treated with the utmost courtesy and were impressed by both the efficiency and quality of work."- Donald O'Connell, Rochester District Umpires Associatio
"I was particularly pleased with the friendly and timely service you offered. You managed to find time to check out the system at short notice and provided very courteous and knowledgeable service".- Kris Iyer
"Everyone's skill level and their ability to help me through the trying times at the Shopping Bag continue to impress me. This past week was probably the epitome of success as far as I was concerned". The jukebox and the associated software are up and running. Bruce Szabo, The Shopping Bag
"Throughout the years, the program has been free of "bugs" and very user friendly. Also, the expandability of the software was an asset to our operations."- R. Soare, Sbarro Restaurant
In my twenty years of dealing with computers, conversions, installations and vendors, I have never been part of a conversion and installation that was so thorough and went so smoothly".- Kay C. Kolb, The Shopping Bag
"Genesistems back office Accounting System presently complements the Colandrea New Corner Restaurant's formula for over 50 years of success ... Genesistems quality staffs commitment to the continuing enhancement and support of the system has been superb, and is something to be proud of."- Vincent J. Colandrea, Colandrea New Corner Restaurant